Sportsbook Onboarding Project Manager

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.

THE ROLE:

Join the Genius team helping sportsbooks level up with live data, expert services, and fan-first experiences that drive global engagement.

You'll work with Sportsbook customers and internal teams to deliver our Sportsbook products smoothly. You'll be closely involved in integration projects, working alongside customers, product owners, developers, and onboarding officers to make sure each client gets what they need, on time.

WHAT YOU'LL DO:

Monitor implementation requests from different channels, test solutions, and share clear information so clients get what they need on time

Build strong working relationships with clients and internal teams, and manage expectations along the way

Help customise client installation guides and other Sportsbook product materials

Work closely with internal teams, including Sportsbook support, commercial, and delivery, to get projects done

Use APIs to retrieve Sportsbook data, such as fixtures, schedules, and video access

Investigate and escalate issues raised by clients or internal teams during integration

Keep project status reports and client documentation accurate and up to date

WHAT YOU'LL BRING

Knowledge of how APIs work, and confidence using API documentation to get and send information

Experience implementing new customer products, including training users

Comfortable using tools such as Zendesk, JIRA, Confluence, and Microsoft Office

Working knowledge of T-SQL and API execution platforms

Good understanding of the Sportsbook market and video streaming

Strong project management skills, with the ability to manage several projects at once

Excellent communication, problem-solving, and organisational skills

WHAT YOU'LL BRING

At least two sports well, including their rules and how they work for Sportsbook customers

What it's like working directly with sportsbook or gaming clients

The monthly salary for this full-time role ranges from €2450 to €3010 gross. This role will also be eligible to take part in Genius Sports Group's benefits plan.

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.

One team, being brave, driving change 

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius.

Let us know when you apply if you need any assistance during the recruiting process due to a disability.